Privacy Policy

LATCH Welsh Children’s Cancer Charity (herein after known as LATCH)

LATCH is committed to protecting your privacy. This policy explains how we will handle the personal information you provide to us and what we learn about you from your visit to our web site.

By using this site, you are agreeing to the terms of this Privacy Policy. If you do not agree to our Privacy Policy then please do not use this site.

Data Protection Act

We are conscious of our responsibilities as a “data controller” under the Data Protection Act 1998 and we shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.

What personal information do we collect?

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. We collect personal information when you ask about our activities, register with us (for example, registering on a discussion board), order products and services (such as publications and email newsletters), or otherwise give us personal information. We only collect your debit/credit card details if you set up a direct debit payment for regular donations to us.

By submitting personal data manually or in electronic form to this website, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you, it relates to (i) the Internet domain and IP address from which you access the web site (ii) the type of browser and operating system you use (iii) the date and time of your visit, (iv) the pages you visit), and (v) the address of the website from which you linked to us (if applicable).

Why do we collect personal information?

We collect personal information to help improve our service.

How do we use your information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting LATCH Welsh Children’s Cancer Charity, Children’s Hospital for Wales, Heath Park, Cardiff CF14 4XW or email: LATCH is responsible for collecting your personal information. Any information we collect is stored and processed in the UK. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree.

We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction and for police investigations.

Unfortunately, no data transmission over the internet is 100% secure. As a result, while we use our best endeavours to protect your personal information, LATCH cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use strict procedures and security features to prevent unauthorised access.

What is a cookie?

Cookies are small text files that are passed to your computer or mobile device when you visit a website. They are commonly used to allow the website to remember certain information during and between visits, such as items that have been placed in your shopping basket or login details. They are also used to provide information to website owners about how visitors use the website and to identify any problems such as broken links. To find out more about cookies and how you can disable them please visit

How do we use cookies?

LATCH uses cookies to help monitor the usage of our website using Google Analytics. This is an important aspect of being able to provide you with a good user experience. The information we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. Below is a summary of the cookies on this website that are used by Google Analytics:

FunctionPurposeName of CookieExpires
Website analyticsThis cookie stores the number of visits you make to our website, plus the time of the first visit, the previous visit, and the current visit._utma2 years
Website analyticsThis cookie is used to check approximately how long you stay on our site: when your visit starts, and approximately when it ends._utmb30 minutes
Website analyticsThis cookie operates in conjunction with the _utmb cookie to determine whether or not to establish a new session for the user._utmcWhen you close your browser
Website analyticsThis cookie stores information on how the site was reached (e.g. via direct method, a referring link, a website search or a campaign such as an ad or email link)._utmz6 months

Cookies may be collected from social networks such as Twitter and Facebook so that you can be logged in to your account on their site and share our content simply and easily. Cookies are also used by Paypal to enable the online shopping functionality of the LATCH website. For more information about the cookie policies of these third party companies, please visit their websites:

Facebook Privacy Policy (
Twitter Privacy Policy (
Google+ Privacy Policy (
Paypal Privacy Policy (

The accuracy of your information

While we endeavour to ensure that the information we hold about you is accurate and, where necessary, kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should there be any inaccuracies in the information of which you inform us, or of which we become aware, it shall be promptly rectified by us. We do not retain any information about you which is out of date or which is no longer required.

Users 16 years and under

If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to the LATCH’s website. Users without this consent are not allowed to provide us with personal information.

Other websites

Our web-site contains links to other web sites belonging to third parties and we reserve the right to participate in social networking sites including but not limited to Twitter and Facebook as regularly as we choose. We reserve the right to include content from sites including but not limited to Twitter & Facebook. We do not control the privacy practices of these other sites. You should therefore make sure when you leave our site that you have read that site’s privacy policy.

Changes to the policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified to you using the e-mail address you have given us or by an announcement on this site. Your continued use of this site, following the posting of changes to these terms, will mean you accept these changes.

Access rights

You have a right to access the personal data we hold about you. If you wish to obtain a copy of this information, please write to us or email us at the addresses given below enclosing your postal details:

Private Information Request
General Manager
Latch Welsh Children’s Cancer Charity
Children’s Hospital for Wales
Heath Park
Cardiff CF14 4XW.

Privacy queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please contact us at the above address.

Thank you for visiting our site.